Privacy Policy

1. Introduction

Welcome to Softlix Inc. (“Softlix”, “we”, “our”, or “us”). This Privacy Policy explains how we, a company registered in California, USA and a subsidiary of RDMI Tech Ventures Pvt. Ltd, collect, use, disclose, and safeguard your personal information when you visit our website. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our website. We encourage you to read this policy carefully to understand our views and practices regarding your personal information.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Such as your name, email address, postal address, phone number, and other information you voluntarily provide when registering for an account, subscribing to our newsletter, filling out a form, or contacting us.
• Usage Data: Information on how you interact with our website – for example, the pages you visit, the time and duration of your visits, and the links you click.
• Technical Data: This includes your IP address, browser type, operating system, device identifiers, and other technical details collected automatically when you access our website.
• Cookies and Tracking Data: Data collected via cookies and similar tracking technologies to help us provide a more personalized experience and analyze usage trends.

The information may be collected directly from you, automatically as you navigate our website, or from third-party sources. We ensure that any data collection is done in a lawful and transparent manner.

3. How We Use Your Information

Softlix Inc. uses your information for a variety of purposes, including but not limited to:

• Providing Services: Facilitating account management, customer support, and the smooth operation of our website.
• Personalizing Your Experience: Tailoring our website content, services, and communications to your interests.
• Improving Our Website: Analyzing user behavior and feedback to refine our content, design, and functionality.
• Marketing Communications: Sending you updates, newsletters, and promotional materials, provided you have opted in to receive such communications.
• Research and Development: Conducting research and analysis to help us develop new products, services, and features.
• Legal Compliance: Responding to lawful requests from public authorities, enforcing our terms, and protecting our legal rights.

We only use your personal information for the purposes for which it was collected and in accordance with applicable laws.

4. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Trusted third parties who help us operate our website, conduct our business, or serve you, subject to confidentiality agreements and other appropriate safeguards.
• Legal and Regulatory Authorities: If required by law or if we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, your personal information may be transferred as part of the transaction.
• With Your Consent: In circumstances where you have provided explicit consent for a specific disclosure.

We ensure that any third party with whom we share your information is bound by strict confidentiality and data protection obligations.

5. Data Security

The security of your personal information is extremely important to us. Softlix Inc. implements a variety of physical, electronic, and managerial procedures to safeguard and secure your data against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information. These include:

• Access: Requesting a copy of the information we hold about you.
• Correction: Requesting that inaccurate or incomplete information be corrected.
• Deletion: Requesting the deletion of your personal information, subject to certain legal exceptions.
• Objection: Objecting to our processing of your personal data.
• Data Portability: Requesting a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@softlix.tech. We will respond to your request as required by applicable law.

7. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to enforce our agreements. The period for which your data is stored depends on the nature of the information and the reasons for its collection.

After the applicable retention period expires, your data will either be deleted or anonymized in a secure manner.

8. International Data Transfers

As a global company, Softlix Inc. may transfer your personal data to countries outside your home country, including to the United States. In such cases, we take appropriate measures to ensure that your information is adequately protected, such as using standard contractual clauses or other legal mechanisms approved by applicable authorities.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If it comes to our attention that we have inadvertently collected such data, we will take prompt steps to delete it. Please contact us if you believe this may have occurred.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data processing practices, legal requirements, or technological developments. When significant changes are made, we will notify you through prominent notices on our website or by other means. Your continued use of our website after such updates constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using the following details:

Email: info@softlix.tech

Address: 123 AI Avenue, Suite 400, San Francisco, CA 94105, United States.

We are committed to addressing your concerns and ensuring that your personal information is protected.